Client work · Professional services · Glasgow

Blackridge

A commercial debt recovery and investigations firm whose site now leads with the phone number, names its founder and makes its case without shouting.

The brief

Make the useful thing the visible thing.

Replace an old site that hid the phone number and named nobody with six fast pages that a business owner with an unpaid invoice can act on in one visit.

Design decisions

Three choices shape the site.

  1. 01The phone number is the header call to action on every page, with hours beside it
  2. 02The founder is named, pictured and linked, where the previous site named no one
  3. 03The same seven arguments for instructing the firm, rewritten calmly without an exclamation mark

Real business, real site

Blackridge Recovery & Investigations is a real client.

The site is live at blackridgeinvestigations.co.uk, and every screen above is that site rather than a mock-up.

Open blackridgeinvestigations.co.uk

Your business will need a different answer

Start with the problem, not a package.